WhatsApp Business on PC: How to Download and Manage Your Business Conversations

How to Use WhatsApp Business on PC

WhatsApp Business is a free app that allows small businesses to communicate with their customers and prospects in a fast, convenient, and secure way. It is built on top of WhatsApp Messenger and includes all the features that you rely on, such as multimedia, free calls, group chat, and more. In this article, we will show you how to use WhatsApp Business on PC and why it can benefit your business.

What is WhatsApp Business and why it is useful for businesses

WhatsApp Business is a tool for companies to engage with customers over the platform. It is designed for businesses to create a professional profile, showcase their products and services, automate communication, and keep their workflow organized. There are two ways to use WhatsApp Business: WhatsApp Business App and WhatsApp Business Platform. The app is for small businesses who personally manage conversations with customers. To get started with the app, you need to download it from the Google Play Store or the Apple App Store and create a profile for your business. The platform is for medium to large businesses who communicate with customers at scale through programmatic access. You can use the platform to integrate WhatsApp into your CRM, customer support software, chatbot, or other tools.

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The main difference between WhatsApp and WhatsApp Business is that companies get a verified and more complete Business Profile so customers can trust who they are chatting with. You can also add multiple users to manage the account across multiple devices, whereas individuals use WhatsApp on their personal devices. Some of the features that are exclusive to WhatsApp Business are:

• Business categories: You can choose a category that best describes your business, such as retail, food, education, etc.

• Business hours: You can set your opening and closing hours so customers know when you are available.

• Business address: You can add your physical location or a link to Google Maps so customers can find you easily.

• Website: You can add a link to your website or online store so customers can learn more about your business.

• Catalog: You can create a catalog to showcase your products and services and let customers browse and order directly from WhatsApp.

• Labels: You can assign different labels for each chat, such as new customer, pending payment, order complete, etc. This will help you track your orders, generate leads, and keep your account organized.

• Greeting message: You can set an automatic greeting message that will be sent to customers who message you for the first time or after 14 days of inactivity.

• Quick replies: You can create and save frequently used messages that you can send with a simple shortcut.

• Away message: You can set an automatic message that will be sent when you are away or outside your business hours.

How to use WhatsApp Business on PC

Using WhatsApp Business on PC can offer you several benefits, such as:

• Larger screen: You can view and manage your chats more comfortably on a bigger display.

• Keyboard: You can type faster and more accurately with a physical keyboard.

• File sharing: You can easily drag and drop files from your PC to your chats.

• Multitasking: You can switch between different apps and windows without losing track of your conversations.

However, there are also some requirements and limitations that you need to be aware of before using WhatsApp Business on PC:

• You need to have an active account on the WhatsApp Business app on your phone.

• You need to have a stable internet connection on both your phone and PC.

You can only link up to four devices (including one phone) to your account at a time.There are two ways to use WhatsApp Business on PC: WhatsApp Web or Desktop and an emulator.

How to link your phone and PC with WhatsApp Web or Desktop

WhatsApp Web or Desktop is the official way to access your WhatsApp Business account on your PC. It is a web-based or desktop-based version of the app that mirrors your phone's screen. To use it, you need to follow these steps:

• Open WhatsApp Business on your phone and tap on the menu icon (three dots) on the top right corner.

• Select WhatsApp Web/Desktop from the menu.

On your PC, open a web browser and go to or download and install the WhatsApp Desktop app from

• On your PC, scan the QR code that appears on the screen with your phone's camera.

• You will see your chats and contacts appear on your PC. You can now use WhatsApp Business on your PC as you would on your phone.

Note that you need to keep your phone connected to the internet and close to your PC for WhatsApp Web or Desktop to work. If you want to log out from WhatsApp Web or Desktop, you can do so from your phone or PC. On your phone, go to WhatsApp Web/Desktop and tap on Log out from all devices. On your PC, click on the menu icon (three dots) on the top left corner and select Log out.

How to use an emulator to run WhatsApp Business on PC

An emulator is a software that mimics the functionality of a mobile device on your PC. It allows you to run Android apps on your PC without needing a phone. To use an emulator to run WhatsApp Business on PC, you need to follow these steps:

• Download and install an emulator of your choice on your PC. Some of the popular emulators are BlueStacks, NoxPlayer, MEmu, etc.

• Open the emulator and sign in with your Google account.

• Go to the Google Play Store and search for WhatsApp Business. Download and install the app.

• Open WhatsApp Business and verify your phone number. You can use the same number as your phone or a different one.

• Create a profile for your business and follow the instructions to set up the app.

• You will see your chats and contacts appear on the emulator. You can now use WhatsApp Business on PC as you would on your phone.

Note that using an emulator may affect the performance and security of your PC. It may also violate the terms of service of WhatsApp. Therefore, use it at your own risk and discretion.

How to download the WhatsApp Business app for Android

WhatsApp Business app for small businesses

WhatsApp Business platform for medium and large businesses

How to migrate your account from WhatsApp Messenger to WhatsApp Business

How to set up your business name and profile on WhatsApp Business

How to use WhatsApp Business features to engage customers

WhatsApp Business stories of success from different industries

How to start using the WhatsApp Business platform

WhatsApp Business app for iPhone

How to download the WhatsApp Business app from the Google Play Store

How to verify your business phone number on WhatsApp Business

How to restore your account from a backup on WhatsApp Business

How to build your profile on WhatsApp Business

How to access more options and settings on WhatsApp Business

How to update the WhatsApp Business app

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Histórias de sucesso do WhatsApp Business de diferentes setores (Portuguese)

Como começar a usar a Plataforma do WhatsApp Business (Portuguese)

Aplicativo WhatsApp Business para iPhone (Portuguese)

Como baixar o aplicativo WhatsApp Business da Google Play Store (Portuguese)

Como verificar seu número de telefone comercial no WhatsApp Business (Portuguese)

Como restaurar sua conta a partir de um backup no WhatsApp Business (Portuguese)

Como criar seu perfil no WhatsApp Business (Portuguese)

Como acessar mais opções e configurações no WhatsApp Business (Portuguese)

Como atualizar o aplicativo WhatsApp Business (Portuguese)

WhatsApp Business Transform Your Business (English)

How to download the WhatsApp Business app for iOS

Download the WhatsApp Business app for free

Why choose the WhatsApp products for your business

Find the customers where they are with the WhatsApp products

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Create lasting relationships with customers with the WhatsApp products

Bank Mandiri's success story with the WhatsApp products

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How to get in touch with the Whatsapp team

Conclusion

WhatsApp Business is a great app for small businesses to communicate with their customers and prospects. It offers many features that can help you create a professional image, showcase your products and services, automate communication, and keep your workflow organized. Using WhatsApp Business on PC can also offer you several benefits, such as a larger screen, a keyboard, file sharing, and multitasking. However, there are also some requirements and limitations that you need to be aware of before using WhatsApp Business on PC. You can either use WhatsApp Web or Desktop or an emulator to access your WhatsApp Business account on your PC. Both methods have their pros and cons, so you need to choose the one that suits your needs and preferences best.

If you want to use WhatsApp Business on PC, here are some tips and best practices that you should follow:

• Keep your phone and PC updated with the latest version of WhatsApp Business.

• Use a strong password and enable two-step verification for your account.

• Backup your chats regularly to avoid losing any important data.Use a reliable and secure internet connection on both your phone and PC.

• Do not share your account or QR code with anyone else.

• Respond to your customers promptly and professionally.

• Use the catalog, labels, quick replies, and other features to enhance your communication and sales.

We hope this article has helped you learn how to use WhatsApp Business on PC and why it can benefit your business. If you have not tried WhatsApp Business yet, we encourage you to download it and give it a try. You will be amazed by how much it can improve your customer service and satisfaction.

FAQs

Here are some of the frequently asked questions about WhatsApp Business on PC:

Can I use WhatsApp Business on PC without a phone?

No, you cannot use WhatsApp Business on PC without a phone. You need to have an active account on the WhatsApp Business app on your phone and link it with your PC using WhatsApp Web or Desktop or an emulator.

Can I use WhatsApp and WhatsApp Business on the same PC?

Yes, you can use WhatsApp and WhatsApp Business on the same PC. You can either use different browsers or different devices to scan the QR codes for each account. Alternatively, you can use an emulator to run one of the accounts on your PC.

Can I use WhatsApp Business on multiple PCs?

Yes, you can use WhatsApp Business on multiple PCs. You can link up to four devices (including one phone) to your account at a time. However, you can only use one device at a time. If you switch to another device, the previous one will be disconnected.

How can I delete my WhatsApp Business account?

If you want to delete your WhatsApp Business account, you need to follow these steps:

• Open WhatsApp Business on your phone and tap on the menu icon (three dots) on the top right corner.

• Select Settings from the menu.

• Select Account from the settings.

• Select Delete my account from the account settings.

• Enter your phone number and tap on Delete my account.

Note that deleting your WhatsApp Business account will erase your profile, message history, catalog, labels, and other data. It will also remove you from all groups and delete your backup. You will not be able to restore your account once it is deleted.

How can I contact WhatsApp Business support?

If you have any questions or issues with WhatsApp Business, you can contact WhatsApp Business support by following these steps:

• Open WhatsApp Business on your phone and tap on the menu icon (three dots) on the top right corner.

• Select Settings from the menu.Select Help from the settings.

• Select Contact us from the help options.

• Describe your problem and attach any screenshots if needed.

• Tap on Send to submit your request.

You will receive a reply from WhatsApp Business support within 24 hours. 44f88ac181