Mac Not Responding To Teamviewer Session: What to Do When You Can't Access Your Mac Remotely

When during remote session cursor reaches left side of the screen InputDirector moves cursor to "slave" computer, but TeamViewer is not aware of that, it shows cursor as if never left the screen, so any clicks and keyboard presses are actually being routed to the "slave" computer instead.

I have a similar problem with teamviewer 15, windows 10 to macOS mojave - after a while mouse will only do right clicks, even when I try to left click. Alt-tab fixes for a while (thanks @GCRaistlin !) - did you ever find another fix?

Mac Not Responding To Teamviewer Session

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I am having this problem too. I figured out that if I close the "this was a free sessios...." dialogue on the desintation mac it will work again. But only once since the dialogue will show again after the next remote session.

I have this same problem. Mac-to-Mac session basically only works once because after I disconnect from the remote Mac, TV leaves a "this is a free session" dialog present. This blocks any future TV sessions. Really makes little sense and certainly doesn't inspire me to upgrade to a paid license.

Hey all. I think i found a fix. It actually seems to be a Mac issue. Well, not really an issue but some system preferences need to be adjusted. I originally had TV 12, then it upgraded to 13 and it was working fine until i've upgraded my Mac to High Sierra. That's when my remote sessions stopped working. I've downgraded back to TV 12 hoping it would work, but still no luck. I was still stuck looking at the login screen from the remote device. So i started poking around the Mac's system preferences. What i did to get it working was i went into the Mac's System Preferences > Security & Privacy > Privacy Tab and where it says "Allow the apps below to control your computer," make sure TV is in the list AND checked off. If it is already in there, remove it then add it back and check it off. I then backed out and went into Security & Privacy > Firewall > Firewall Options and added in TeamViewer to allow incoming connections. After I've done these steps i was able to remote back into my Mac with no issues! Also was able to upgrade back to TV 13 & 14 Beta. Hope this helps you all!

First attempt to log on as usual. Sometimes I get a black screen and other times I can see the log on window but the cursor is static. For either ocurrence type your password and press enter even if you see nothing happen. Randomly this will log you in. If nothing then close the session. No need to restart TV or reboot your device..Second attempt. double click your Mac from the TV window and the login window will appear this time with the cursor actively blinking. No idea why it takes two consecutive attempts but it never fails for me.

I am writing because I have a problem with Teamviewer: I have recently added a second monitor to the station that I have to remotely control. When I start the session I see both screens correctly but I can only interact with one of them during videocall. On one I can write, point with the mouse and click to open applications while on the other I can only write with the keyboard and move the mouse but without clicking. Due to this problem I cannot interact with the windows I open on the second monitor which then get stuck.

Mouse clicks are not registering when the remote computer has more than one screen (video call is on). When I remotely switch the session to the other monitor (via the menu bar at the top of the screen), everything works fine. Mouse clicks are only registering on one monitor. Mouse movement, and scrolling with the scroll wheel works perfectly on all monitors.

I have an issue with after connecting from PC to remote PC (Windows 10 to Windows 10) machine where when I click on something it does not select what I clicked on. The mouse cursor moves, the items highlight the hover over, if i click and drag it works no problem, i can draw a select box and you can see the mouse button action that it is pressed and held down, and you can see the release, but when I click on a menu item or a file, I cannot select it. No double clicking responds to open a program or file. I have attached a recording of my issue below. If I EXIT teamviewer and restart TEAMVIEWER , and reconnect to the remote pc the mouse clicks will work but only for 1 session. If I close and reopen the same connection or any other I get the same problem back.

In order to do this in reverse and control another computer remotely, you simply enter the partner computer ID and choose between various connection modes such as remote control, file transfer or VPN. Additionally, as soon as one or more remote connections have been established, each session will be displayed in the title bar of the Remote Control window. For more information on how to establish a remote control connection, see the TeamViewer manual for remote control.

Similarly, the TeamViewer QuickSupport mobile app allows you to quickly receive remote support on your smartphone or tablet. Once you have the QuickSupport mobile app installed, you simply provide your unique ID to your help desk provider. They will then send you a connection request, which you must accept for the support session to begin.

Since today all our Teamviewer Quicksupport sessions are not providing session codes and are not connecting to our TV Management Console.Because of this we cannot remote control any other machine, and as a result cannot help our customers solve their problems.

I was able to work around this issue by deleting all files in /Library/LaunchDaemons and /Library/LaunchAgents that started with "com.teamviewer" then restarting my PC then deleting TeamViewer from my Applications then reinstalling it again from the web.

Sometimes a session can end automatically due to inactivity. It is also worth noting that this message is shown if the remote side is using AnyDesk 6.1.0 for Windows or newer and the connecting side is not.

This message indicates that the remote side has denied your session request several times. In this regard, it is not possible to send additional requests for some time. Ask the remote side to provide you credentials for unattended access or try connecting later.

The reason for this error is as follows: the session has been automatically interrupted due to inactivity; Note: The message is shown if the remote side is using AnyDesk 6.1.0 for Windows or later, but the connected side is not.

The Win desktop is just fine - I can teamviewer in directly to it, and it's happily running away. The Teamviewer session drops to a lock screen soon after the Mac freezes, telling me that it thinks the Mac has disconnected. And the first action she takes on the UAC dialog works, like if she clicks no, it will dismiss the dialog - I can see it on the TV session, but the RDP client doesn't update or leave the frozen screen.

Integrating Jamf Pro with TeamViewer, a fast and secure all-in-one solution for gaining access to computers and networks remotely, allows you to establish a remote screen-sharing connection between a Jamf Pro administrator and an end user's computer. For information on establishing a remote administration session using Jamf Pro and TeamViewer, see Screen Sharing Using TeamViewer.

The Maximum Session Time setting allows you to control the session duration. It defaults to 15 minutes with a minimum value of 1 minute and a maximum value of 1440 minutes. It is recommended to use the minimum value greater than 5 minutes. Meetings started during a session are not terminated when the session times out.

anchor apple generic and identifier "com.teamviewer.TeamViewerQS" and (certificate leaf[field.1.2.840.113635.100.6.1.9] /* exists */ or certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = H7UGFBUGV6)

anchor apple generic and identifier "com.teamviewer.TeamViewer" and (certificate leaf[field.1.2.840.113635.100.6.1.9] /* exists */ or certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = H7UGFBUGV6)

anchor apple generic and identifier "com.teamviewer.TeamViewerHost" and (certificate leaf[field.1.2.840.113635.100.6.1.9] /* exists */ or certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = H7UGFBUGV6)

Jamf recommends the client Mac download the TeamViewer QuickSupport application during the remote support session. This requires no prior software installation. However, you can pre-install either the TeamViewer or TeamViewer Host application using the following procedure.

You should then connect to your remote Mac. You can access several options from the top toolbar. The Actions tab offers commands to end the remote session, lock, or reboot the computer, and send a Ctrl+Alt+Del signal (Figure D).

Hi, I already contact TeamViewer support but they still not find any solution for my problem; Each time I open my mac or I log into my session teamviewer launch automatically. I would like that it launch only when i need it and not automatically. In TeamViewer settings I uncheck "Start TeamViewer with system", but when I re-login to my session the app is opening anyway, and the box i unchecked is re-checked....

During the Remote Support session, you will see a small window onscreen with the technician's name and phone extension. By clicking X you can to terminate the Remote Support session at any time.

The problem with this is that I have to be present next to the server to be able to get rid of it and start the TeamViewer session. Is there a way to get rid of it for good, so that I could remote into the server without being next to it? Thanks in advance.I assume this is some stupid privacy or security thing, but I didn't find anything about it online. 2ff7e9595c